Helping you ensure your properties are keeping people safe from health hazards by sharing our expert knowledge on how to maintain the safety of your properties and residents at all times.
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Our bespoke health checks review your current approach to identifying and addressing damp, mould, and condensation, and can be tailored to meet your organisation's unique needs and requirements.
You will receive a clear roadmap for transforming into an assurance-driven organisation with robust processes in place that will effectively and efficiently keeps your tenants safe.
A proactive approach to identifying hot spot areas, key risks, and potential blind spots will be considered within your health check, such as stock condition surveys and inspections, using data to provide insight and prioritise risk, or through tenant service requests and complaints.
Through our Key Lines of Enquiry (KLOEs), we will consider and review your strategies, policies, and procedures which have touch points for damp and mould; roles and responsibilities; competencies; management of programmes; root cause analysis; wider management activities; record keeping and data management; reporting; auditing; and tenant communications.
• Damp and Mould Health Check
Your damp and mould health check will focus on your approach to identifying and dealing with damp and mould. This health check will assess and provide assurance on your compliance with your legal and regulatory duties, as well as your approach to customer care.
• Repairs and Maintenance Health Check
We understand the mounting pressure to save money and improve efficiency, which is why this health check will help you drive financial savings and operational efficiencies by understanding your current position and the road ahead. This health check will help ensure that the services you provide are the best and most suitable for your organisation, with consideration of your performance in the context of value for money.
• Decent Homes Standard/HHSRS Health Check
This health check includes evaluating your compliance with the Decent Homes Standard, ensuring your homes are free from HHSRS category 1 hazards, and following specific directions from the Housing Ombudsman and Regulator of Social Housing.
Ensuring that your policies are effective and up to date is crucial for maintaining a healthy and safe living environment for your tenants.
Our expert team will review your existing policies and procedures regarding the management and prevention of damp and mould within your properties.
Our team is also ready to support you in strengthening specific aspects of your existing policies and procedures. Whether it's providing guidance on best practices or suggesting improvements, our team will work closely with you to ensure that your policies are comprehensive and robust. If you need to start from scratch, we offer our expertise in helping you develop new, purposeful policies and procedures that are tailored to your specific needs.
To ensure that your records are optimally stored, the potential sources of data that you hold relating to damp, mould, and condensation within your properties will be reviewed.
Validation will be given if you have records to evidence that you have addressed the problem, with a further review being given to assess how you keep your records and data up to date.
You will receive recommendations if this is an area that you need to strengthen, so that your tenants, your board, and regulators are provided with full assurance.
Damp issues can have various underlying causes, such as leaks, rising damp, and penetrating damp. As a result, mould is a symptom of persistent dampness not being treated. Condensation occurs from too much moisture in the air, and can arise from poor ventilation or inadequate insulation. To pinpoint the root of the problem and make it easier for you to implement the necessary solutions, a damp and mould survey can be undertaken.
Landlords can improve ventilation and insulation, repair any plumbing issues, ensure regular property maintenance, maintain clear communication with tenants, provide appropriate and supportive tailored advice to tenants, and arrange for necessary remedial works to be ordered without delay.
To address damp and mould promptly and keep tenants safe, landlords can arrange for a professional damp and mould survey to identify the exact cause of the problem and subsequently treat the issue.
The above is not exhaustive, for more information on the specific actions you can take for your unique needs, please get in touch.
The length of time it takes to conduct your damp and mould survey will depend on what tier of survey you require, the size of the property, and the severity of the damp and mould present.
If you are a landlord or Registered Provider, you will have legal and regulatory requirements for property condition under:
Are you unsure of what you need to do to comply with government direction to address damp, mould, and condensation risks?
